About Smart Sea Maritime Co., Ltd

Smart Sea Marine Co., Ltd. is a Vietnam-based maritime services company providing professional ship agency, port support, marine logistics, crew services, ship supply, repair coordination and other husbandry services to international shipowners, ship managers, operators, charterers and maritime partners.

Founded and managed by a CEO with 10 years of experience in the maritime industry, Smart Sea was established with a clear purpose: to provide reliable, responsive and transparent support for vessels calling at Vietnamese ports.

We understand that every port call involves multiple parties, strict schedules and a wide range of operational requirements. From pre-arrival arrangements and port formalities to crew changes, ship supply, spare parts, repairs and post-departure support, our role is to coordinate these activities efficiently and keep our clients informed throughout the process.

At Smart Sea, shipping services are more than a transaction. They are a journey built on efficiency, commitment, transparency and trust.

Your Reliable Maritime Partner in Vietnam

A successful port call depends on effective coordination between the vessel, master, shipowner, ship manager, port authorities, terminal operators, suppliers, contractors and other local stakeholders.

As a local maritime partner, Smart Sea acts as a reliable point of contact for our clients, coordinating with relevant parties and supporting vessel operations throughout the port call.

Our team understands the importance of timely communication in the maritime industry. Operational requirements can arise at any time, and delays can have a direct impact on vessel schedules and operating costs. We therefore focus on staying close to each assignment, responding promptly to requests and providing clear updates to our clients.

Whether it is a routine port call or an unexpected operational requirement, our objective is to provide practical support that helps our clients manage their vessels with greater confidence.

Comprehensive Maritime Services

Smart Sea provides a range of maritime and port-related services designed to meet the operational needs of vessels calling at Vietnam.

Ship Agency

Our Ship Agency service supports vessels throughout their port calls, acting as a local representative and coordinating with ports, authorities, terminals, service providers and other stakeholders.

We assist with pre-arrival arrangements, port formalities, vessel clearance, documentation, coordination during the vessel's stay and departure procedures. By maintaining close communication with the vessel and relevant parties, we help ensure that port operations are properly coordinated from arrival to departure.

Port Clearance and Vessel Formalities

Smart Sea provides support for vessel arrival and departure procedures, including the coordination of required documentation and communication with relevant authorities and port stakeholders.

Our team follows each port call closely and keeps clients updated on operational progress, requirements and any issues that may affect the vessel's schedule.

Ship Repair and Technical Support

Unexpected technical issues can arise during a vessel's operation and may require immediate attention.

Smart Sea provides Ship Repair coordination, connecting vessels and clients with suitable local repair contractors, technicians and service providers. We assist in coordinating repair requirements, arranging attendance and following up on the work according to the vessel's operational schedule.

Our goal is to help clients address technical requirements efficiently while minimizing unnecessary delays to the vessel.

Marine Spare Parts

Smart Sea supports the sourcing and delivery of Marine Spare Parts required by vessels calling at Vietnamese ports.

We coordinate with local suppliers and relevant service providers to arrange the required parts and facilitate delivery to the vessel. Depending on the nature and urgency of the request, we work closely with the vessel, supplier and logistics parties to maintain clear communication throughout the process.

Ship Chandler and Vessel Supply

Our Ship Chandler and Ship Supply services cover the procurement and delivery of provisions, bonded stores, deck and engine supplies, consumables and other items required by vessels and crew.

We understand that vessel supply often operates within a limited port-call window. Smart Sea therefore focuses on accurate coordination, timely delivery and practical communication with the vessel and its representatives.

Crew Change and Crew Assistance

Crew changes require careful coordination between the vessel, crew, immigration authorities, airlines, transportation providers and local service partners.

Smart Sea provides Crew Change services and related assistance, including coordination of crew movements, transportation, accommodation and required local procedures.

We also provide general crew assistance to help seafarers manage practical requirements while arriving in, staying in or departing from Vietnam.

Visa and Immigration Support

For foreign crew members, technicians, superintendents and other personnel, immigration and visa requirements can be an important part of vessel operations.

Smart Sea provides Visa and Immigration Support for foreign personnel, assisting with the coordination of relevant procedures and local arrangements in accordance with applicable requirements.

Logistics, Customs and Warehousing

Marine operations often involve the movement of spare parts, equipment, supplies and other cargo to and from vessels.

Our Logistics, Customs and Warehousing services provide support for cargo handling, customs-related procedures, temporary storage, transportation and delivery to the required location.

By coordinating these activities through a local point of contact, Smart Sea helps clients manage their logistics requirements more efficiently.

Port and Cargo Support

Smart Sea also provides Port and Cargo Support according to the specific requirements of each vessel and operation.

We coordinate with ports, terminals, cargo-related service providers and other local parties to support cargo operations and address operational requirements arising during the vessel's stay.

Because every port call is different, we work with clients to understand the specific scope, schedule and requirements before arranging the appropriate support.

Waste Disposal and Ship Cleaning

Environmental and housekeeping requirements are an important part of responsible vessel operations.

Smart Sea coordinates Waste Disposal and Ship Cleaning services through suitable local service providers, supporting vessels with waste handling, cleaning and related requirements during their port stay.

We aim to ensure that these services are coordinated properly and carried out in accordance with applicable port and environmental requirements.

Experience That Supports Practical Solutions

The maritime industry requires more than theoretical knowledge. Port operations involve real-time decisions, multiple stakeholders and changing circumstances.

With 10 years of maritime industry experience within our management team, Smart Sea has developed an understanding of the practical requirements involved in vessel operations and port calls in Vietnam.

We recognize that every vessel and every client has different priorities. A shipowner may focus on operational efficiency and cost control, while a ship manager may require detailed coordination and timely reporting. A master may need immediate local assistance, while an overseas partner may need a reliable representative on the ground.

Our approach is therefore based on understanding the actual requirement first, then coordinating the right solution with the relevant local parties.

Efficiency, Transparency and Commitment

Our service philosophy is built around three fundamental principles: efficiency, transparency and commitment.

Efficiency means responding to requests promptly, coordinating the right parties and keeping operations moving according to schedule.

Transparency means maintaining clear communication regarding requirements, progress, arrangements and unexpected developments.

Commitment means staying involved throughout the assignment rather than simply completing an individual transaction and moving on.

We believe that these principles are essential for building long-term relationships in an industry where trust and reliability matter.

Building Long-Term Maritime Partnerships

At Smart Sea, we do not view a port call as an isolated transaction. Every assignment is an opportunity to build a stronger working relationship with our clients and partners.

Our objective is to become a dependable local partner for international maritime companies operating in Vietnam, providing the support they need before, during and after a vessel's port call.

Through our network of local service providers and our understanding of maritime operations, we aim to make it easier for overseas clients to manage their vessel-related requirements in Vietnam from a single, reliable point of contact.

Smart Sea Marine - Your Reliable Maritime Partner in Vietnam

From Ship Agency and Port Formalities to Ship Repair, Marine Spare Parts, Ship Chandler, Crew Change, Visa Assistance, Logistics, Customs, Warehousing, Cargo Support, Waste Disposal and Ship Cleaning, Smart Sea provides a comprehensive range of services for vessels calling at Vietnam.

Our commitment is simple: to work professionally, communicate clearly and remain dependable when our clients need local support.

Smart Sea Marine - Your Reliable Maritime Partner.

For ship agency, port services, crew assistance, marine logistics or other maritime requirements in Vietnam, please contact our team to discuss your vessel's specific needs.

Smart Sea Marine Co., Ltd.

Address: 4th Floor, Q7 Boulevard Building, 600 Nguyen Luong Bang Street, Tan My Ward, Ho Chi Minh City, Vietnam
Email: ops@smartsea.com.vn
Hotline: +84 79 637 1793
Website: smartsea.com.vn